AI Governance Architect
Regulatory Compliance & Generative Engine Risk Mitigation

Microsoft Copilot Glossary

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Actions
Steps that your copilot can take in response to user input, such as calling an API or displaying a message. Related to: Topics, Triggers
Adaptive Cards
Interactive cards that can be used to present information and collect user input in a structured format. Related to: Message Nodes, Rich Text
Analytics
Built-in reporting tools that provide insights into copilot usage, performance, and user interactions. Related to: Session Data, Reporting
API Management
A service that allows you to create, publish, and manage APIs for your copilot. Related to: Custom Actions, Power Platform
Authentication
The process of verifying user identity before allowing access to secure features or information. Related to: Security, User Management
Bot Framework
The underlying framework used by Copilot Studio to create conversational experiences. Related to: Language Understanding, Dialog Management
Business Process Flows
Guided processes that help users complete complex tasks through a series of steps. Related to: Flow, Power Automate
Channels
Different platforms where your copilot can be deployed, such as Teams, web chat, or Facebook. Related to: Publishing, Integration
Conditional Responses
Messages that vary based on specific conditions or user inputs. Related to: Message Nodes, Variables
Copilot Studio
Microsoft's low-code platform for building and managing AI-powered copilots. Related to: Power Platform, Topics
Custom Actions
User-defined operations that extend the copilot's capabilities beyond built-in functions. Related to: Actions, Power Automate
Data Loss Prevention (DLP)
Policies and tools that help prevent sensitive information from being shared inappropriately. Related to: Security, Compliance
Dialog Management
The system that controls conversation flow and maintains context during user interactions. Related to: Topics, Triggers
Entity Extraction
The process of identifying and extracting specific pieces of information from user input. Related to: Language Understanding, Variables
Environment Variables
Configuration settings that can be different across development, test, and production environments. Related to: Variables, Security
Fallback Topic
A default conversation path that handles user inputs that don't match any defined triggers. Related to: Topics, Language Understanding
Flow
A series of automated actions created in Power Automate that can be triggered by your copilot. Related to: Custom Actions, Power Automate
GPT Models
AI language models that can be integrated with your copilot for enhanced natural language capabilities. Related to: Language Understanding, AI Integration
Hand-off
The process of transitioning a conversation from the copilot to a human agent. Related to: Topics, Triggers
Intent Recognition
The ability to understand the purpose or goal of a user's input. Related to: Language Understanding, Topics
Knowledge Base
A collection of information that the copilot can use to answer questions and provide assistance. Related to: Topics, Content Management
Language Generation
The process of creating natural-sounding responses in multiple languages. Related to: Message Nodes, Localization
Language Understanding
The capability to interpret user intent and extract relevant information from natural language input. Related to: Entity Extraction, Topics
Localization
The process of adapting your copilot for different languages and regions. Related to: Language Generation, Content Management
Message Nodes
Components in a topic that define what the copilot says to users. Related to: Topics, Variables
Multi-turn Conversations
Complex dialogs that require multiple exchanges between the user and copilot. Related to: Dialog Management, Topics
Power Apps Integration
The ability to embed copilots within Power Apps or access Power Apps functionality. Related to: Power Platform, Integration
Power Automate
Microsoft's workflow automation service that integrates with Copilot Studio. Related to: Custom Actions, Flow
Power Platform
Microsoft's suite of business applications that includes Copilot Studio. Related to: Power Automate, Power Apps
Rich Text
Formatted text that can include styling, links, and media elements. Related to: Message Nodes, Adaptive Cards
Security Roles
Permissions that control what actions users can perform within Copilot Studio. Related to: Authentication, User Management
Session Variables
Temporary storage for information during a conversation session. Related to: Variables, Topics
Test Chat
A tool for testing copilot functionality during development. Related to: Topics, Analytics
Topics
Conversation paths that define how the copilot responds to specific user inputs or scenarios. Related to: Triggers, Actions
Triggers
Phrases or conditions that initiate a specific topic in the copilot. Related to: Topics, Language Understanding
User Management
Tools and settings for controlling access to copilot development and administration. Related to: Security Roles, Authentication
Variables
Storage containers for information that can be used throughout the copilot's conversations. Related to: Session Variables, Message Nodes
Version Control
System for tracking and managing changes to your copilot over time. Related to: Publishing, Environment Variables
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